# Systems for Chiropractors: Recall, Memberships & Front Desk

Source: https://www.thecoastalcollab.com/for/chiropractors

Chiropractic practices

## Your practice isn't the problem. Your front desk is doing a system's job.

For chiropractors who are booked enough that the admin has become the ceiling, and who'd rather be adjusting than chasing paperwork.

### Any of this sound like your week?

Patients finish the acute phase, quietly stop booking, and nobody notices until you're looking at a slow month.

Intake happens on a clipboard, then somebody types it into the system by hand.

A last-minute cancellation leaves a hole in the schedule and there's no fast way to fill it.

You know exactly who is due for a recall. There's just no system that tells them.

The wellness plan or membership you keep meaning to launch is still a thing you keep meaning to launch.

Your happiest patients walk out the door and nobody ever asks them for a review.

None of this is a clinical problem. You're good at the actual job, which is why the schedule is full in the first place. It's that a practice reaches a size where the front desk can't hold it all in their head anymore, and nobody hands you a manual for that part. The fix isn't working harder at reception. It's giving the repetitive pieces somewhere else to live.

### What I would build for you

#### Recall and reactivation that runs without anyone remembering

Patients rarely quit on purpose. They drift. Automatic recall when someone is due, and a win-back that fires while they're still gettable instead of six months later when they've found someone else.

#### Memberships and care plans that bill themselves

Tiered plans, recurring billing, visit credits that replenish each cycle, and cancellation handled without a phone call. I built exactly this for a chiropractic practice: four disconnected systems became one, running on zero manual admin hours a month.

#### Intake finished before they walk in

Forms sent automatically when the appointment is booked, filled out on a phone, and landing where they need to land. Nobody retypes anything, and the first visit starts on time.

#### Cancellations that refill themselves

When a slot opens, the people who wanted that time get told. Automatically, within minutes, while the slot is still worth something.

#### Reviews asked for at the moment people actually feel it

A request that goes out right after the visit that changed something for them, not in a quarterly blast. This is the cheapest local search work there is and almost nobody does it.

#### Built around your EHR, not on top of it

Your clinical records stay where they are. I work on the scheduling, billing, membership, and communication layer around them, and I keep patient health information out of the tools that have no business holding it. If something needs a HIPAA-covered vendor, I'll tell you that instead of quietly wiring it up.

Something I built

#### A membership program built from nothing in six weeks.

A chiropractic practice wanted a membership but had no offer structure, no enrollment flow, and no way to track who had actually paid. I built the tiers, the landing page, Stripe checkout, and a credit-based scheduler that replenishes each billing cycle, then wired enrollment, billing, and cancellation to run on their own.

4

Systems merged into one

0

Manual admin hours

6 weeks

To full launch

[See the rest of the work](https://www.thecoastalcollab.com/case-studies)

Ready when you are

### Want to know what it is costing you?

I'll find you five hours a week. If I can't, I'll tell you that instead.

[Show me where my practice is leaking](https://www.thecoastalcollab.com/audit)

5 minutes. No call, no card. You get a real score and the fixes ranked.

The 5-Minute Ops QuizFree Quiz